Important note for our customers: please top-up before you travel

PUBLISHED ON 17/03/2020
Important note for our customers: please top-up before you travel

Dear Customers,

Like all organisations, we are closely monitoring the Victorian Government’s information and advice relating to Coronavirus, including making changes to our operation to protect our people, our customers and play our part in stopping the spread of the Coronavirus.

Until further notice, our drivers may refrain from topping-up your myki onboard in the interests of safety.

We therefore encourage all of our customers to top-up before you travel.

We sincerely apologise for the inconvenience and hope you will understand that your safety and the safety of our people always comes first for us.

Customers can top-up before you travel in a number of ways:

  • At PTV hubs and premium station ticket offices
  • Using myki machines at stations and other locations across the network
  • In 7-Eleven stores
  • Online, including if you have an Android phone you can access a digital myki called Mobile myki.

You can find out more information about the various ways you can buy and top-up myki.

You can find out more information on Coronavirus here

We are immensely proud to provide an essential service to the Victorian community and we thank you in advance for your support with this change.

We look forward to continuing to provide a service for you – we are all in this together.

Ian Craig

Managing Director

Transdev Melbourne

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